Buying an electric scooter online can be somewhat of a scary experience if you never did it before. This is typically an expensive purchase, so you’ll want to make sure that you’re protected against any type of damage or problem that might occur during transit.
Unfortunately, it’s not always easy to prove that the damage actually happened during transit, and you might need some actual proof as well as to follow some detailed steps before you can get compensation.
The Most Helpful Steps to Follow
When you buy a high quality Coolfly or X-series electric scooter on the internet, a lot of things can go wrong if the seller or shipping provider is dishonest or simply doesn’t care too much. So you have to cover all your bases:
- Start by taking pictures of the box as soon as it arrives and in the presence of the delivery people. That way you can avoid any accusation that you damaged the box yourself after it was delivered.
- Keep the box and all packaging material that it came with, as well as any type of booklet or paper that came with your scooter. Throwing away the box or anything else that you received with your scooter can already reduce your chances at fair compensation.
- Take great care when you unpack the box. If you do end up causing damage to your new scooter, nobody will believe that you didn’t, especially if pictures are taken following delivery.
- Read the instruction for charging and assembly carefully, and follow them to the letter. Failing to assemble your scooter properly or to charge it as recommended can lead to damage that will not be covered by your warranty or insurance.
Buy from a Store You Can Trust!
Although you can follow all the steps laid out earlier to the letter and do everything in your power to make sure the delivery of your electric scooter will go smoothly (or that you can have evidence of the issue, if it doesn’t) there are still cases when the store you bought from simply doesn’t help you at all. As a result, it’s very important to make sure that you buy from only the best stores out there.
Probably the most reliable and trustworthy electric scooter online store is Electric Bike City Rides. Here you can find awesome brands like Coolfly, DECE and Quickwheel, and you can get their best bikes at the most affordable prices. At Electric Bike City Rides you also have the advantage that the company’s support for their customers is top class, and that they won’t simply respond quickly to any complaint or problem you might have, but also go above and beyond to provide you with practical and helpful solutions.